The most frequent violation we encounter is smoking in the room. No one wants to live in a smoky apartment, not even smokers themselves. In Armenia from March 15, 2022 smoking is prohibited in public places and closed rooms, including hookah and electronic cigarettes. The fine is AMD 50,000.

Quiet hours are from 22.00 to 10.00.

There is light music on the property, which can be turned on or off at the guest's request.

In case a guest wants to have a noisy party, they should rent the entire hotel or consider other suitable options.

Actions that violate the silence also include shouting and loud conversations on the phone. The administration monitors this and responds to complaints.

Aurora luxe is a closed hotel. Entry of unauthorized persons to the hotel is restricted. In exceptional cases, if the number of beds in the apartment allows and with the permission of the administrator, unauthorized persons may stay in the room from 11.00 to 21.00.

Further stays are allowed after paying for an extra bed.

Residents must maintain cleanliness and order. Moving tableware and furniture from room to room is prohibited.

If a guest activates the Hulk mode, he will have to compensate in full for the damage caused and, if necessary, compensate for the downtime of the room according to the open prices on the website.

The hotel administration reserves the right to evict the guest for non-compliance with the rules of accommodation and subsequently refuse to check-in.